Returns & Exchanges
At TriVita, we stand behind the quality of our wellness products and offer a 60-day money-back guarantee to ensure your complete satisfaction. If you are not entirely happy with your purchase, you may return the item for a full refund of the purchase price, excluding shipping and handling.
Initiate Your Return
Contact our Member Service team via phone or email within 60 days of your purchase date to request a Return Authorization number.
Prepare Your Package
Securely pack the product containers, whether they are opened or unopened, into a sturdy shipping box along with your original packing slip.
Label and Ship
Clearly write your Return Authorization number on the outside of the package and ship it to our designated returns processing center.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process a refund to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing